Terms for Cancellations and Refunds:
At Active Backlink, we strive to provide the highest quality service to our customers. However, we understand that there may be circumstances when you may require a refund. Our Refund Policy outlines the conditions under which refunds may be provided. Please read it carefully before purchasing our services.
Standard Refund Conditions
All of our service packages and plans come with a limited refund option. The specific conditions for a refund depend on the package or plan you have purchased.
In general, once a package or service has been purchased, it is non-refundable. However, we do recognize that there are exceptions, and in such cases, we may offer either a full or partial refund, depending on the circumstances.
Terms and Conditions for Refunds
- Deadline-Based Refunds: If the work associated with your package or plan is not completed by the agreed-upon deadline, we will issue a full refund. Please note that if the order is delayed due to reasons beyond our control, the estimated delivery date may be extended, and in such instances, a refund will not be provided.
- Cancellation-Based Refunds: Should you choose to cancel your order, no refunds will be issued if the work has already begun or has been completed. If work has not started, a full refund will be provided.
- Incorrect Order Refunds: In case you’ve made an error in your order and wish to cancel immediately after the purchase or before the commencement of the work, we will issue a full refund.
- Post-Delivery Refunds: After the completion of work and delivery of the report, we will not be able to process any refunds under any circumstances.
- Refund Method: All refunds will be credited to the original payment method used during the purchase.
- Refund Processing Time: Please allow 4 to 10 working days for the refund to process, depending on the mode of your original payment.
For any refund-related queries or to request a refund, kindly email us at firstname.lastname@example.org.
If you have any questions or concerns related to our Refund Policy or if you need any assistance, please feel free to contact us at email@example.com. We’re here to help!